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5 ways to know you are using the right business communication tool


Many organizations believe that using specialized tools for each task gives flexibility to their employees. They don’t realize the negative impact of using too many disconnected systems. For example, many organizations use one tool for email, and many different tools for chat, shared documents, and social media management. While these tools are helpful, the lack of connection between them reduces productivity due to the time spent switching between them and searching for information in disconnected silos. A good communication tool must keep all related communications linked be it chat, email, documents, to dos and social feeds.