Still Forwarding Emails? There is a better way!

While email is simple to use it is extremely inefficient when used to share information that needs additional explanation. For example, have you forwarded an email to a colleague from an irate customer with a single line like “When will I receive this xxx that I ordered two weeks ago?” Obviously, your colleague can hardly do anything with skimpy piece of text. You probably added a couple of comments on top of the forwarded email, or if it required a lengthy explanation called your colleague on the phone.