The importance of web-based communications in the workplace is growing by the day. The emergence of remote work and dispersed workforce is forcing many organizations to do a complete rethink of their existing communication processes and tools. Implementing web-based communication tools at the workplace has become one of the most important business priorities in 2021. Businesses that invest in modern workplace communication technologies see a huge jump in productivity. According to McKinsey, employee productivity increases 20-25% in organizations where employees are highly connected.