Toevolution

The term “business communication” is broad and encompasses all interactions within a company. This ranges from interactions between entry level employees, interactions between managers and employees, interactions between managers, interactions with clients, and everything in between. Each of these types of interactions necessitates different ways of speaking and tones. For example: if you are a medical supply company and are communicating with a new client, employees must be trained to avoid using technical jargon in order to keep your client from becoming confused or offended that they aren’t being spoken at their level. However, it is perfectly appropriate to use technical jargon if the employee is involved in business communication with a colleague concerning a particular product about which they may have questions or concerns.