To Evolution

How to Win Friends & Influence People (Download-PDF-Book Review-Online Reading-Summary)


Summary: Techniques in dealing with people
Do not criticize, condemn or complain.
Give sincere and sincere appreciation.
Raise in another person anxious desire.
Six ways to make people like you
Become really interested in other people.
a smile.
Remember that a person's name is for that person's sweetest and most important voice in any language.
Be a good listener. Encourage others to talk about themselves.
Speaking in terms of the interests of the other person.
Make the other person feel important - and do it honestly.
Earn people to your way of thinking
The only way to get the best argument is to avoid it.
Show respect for the views of the other person. Do not say "you are wrong".
If I am wrong, I confess quickly and categorically.
Start in a friendly way.
Get the other person saying "yes, yes" immediately.
Let the other person do a great deal of talking.
Let someone else feel that the idea is his or her.
Try honestly to see things from the other person's point of view.
Be sympathetic to the other person's thoughts and desires.
Appeal to noble motives.
Dramatic your ideas.
Throw a challenge.
Be a Leader: How to change people without giving offense or resentment
Start with praise and sincere appreciation.
Direct attention to people's mistakes indirectly.
Talk about your mistakes before criticizing the other person.
Ask questions rather than give orders directly.
Let the other person save the face.
Praise lower improvement and praise each improvement. Be "hearty in your application and lavish in your praise."
Give the other person a good reputation to live up to.
Use encouragement. Make debugging seem easy.
Make the other person happy to do the thing you suggest.
On cash
Criticism is futile because it puts a person on the defensive and usually makes him seek to justify himself. Criticism is dangerous, because it injures the pride of a precious person, hurts his sense of importance, and raises resentment. .... Any idiot can criticize, condemn, complain, and most fools do. But it takes character and restraint to be understanding and tolerant.
This reminds me of this famous quote by Thomas Carlyle: "A great man shows his greatness through the way he treats little men."
To deal with people
When dealing with people, let's remember that we do not deal with logic creatures. We deal with creatures of passion, malicious creatures with biases and defended by pride and vanity.
On leverage
The only way on earth to influence other people is to talk about what they want and show them how to get it.
On the secret of success
If there is any single secret of success, it lies in the ability to get the other person's point of view and see things from the angle of that person as well as on their own.

About the author

Dale Carnegie (1888-1955) described himself as a "simple country boy" from Missouri but was also a pioneer in this type of self-improvement. Since his publication in 1936 his first book, "How to Win Friends and Influence People, has touched millions of readers, and his classic works continue to affect life to this day.